How to Add a "Pay From" Account for my Small Business Mastercard
To make a payment to your Hello Alice Small Business Mastercard from your Hello Alice account, you must have at least one bank account added as a "funding account". Once a funding account has been added, it will display in the "Pay From" dropdown on the Make A Payment screen.
How to Add a Funding Account:
- Login to your Hello Alice account
- Click Make a Payment in the Account Summary dashboard widget
- In the Pay From dropdown, click Add Funding Account
- Enter the routing number, account number and account type in the pop-up
- Click Add Account
If the account was successfully added, a green success message will appear at the top of the screen and the account will display in the Pay From dropdown list.
Unsuccessful: If you see a red error message at the top of the screen saying "Something went wrong. Please try again." this means the funding account was not added, and it will not display in the Pay From dropdown list.