General FAQs

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  • Can I compare my Business Health Score™ assessment results to other small businesses in my industry or region?

    Unfortunately, at the moment we do not have a feature that allows small business owners to compare their Business Health Score™ assessment results to others in their industry or region. However, th...

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  • Can I retake the Business Health Score™ assessment after I've improved my business practices?

    Yes, you can retake the Business Health Score™ assessment after you've improved your business practices. In fact, we encourage business owners to retake the Business Health Score™ assessment at lea...

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  • Can the Business Health Score™ assessment be used to access financing or funding?

    The Business Health Score™ assessment is not directly tied to financing or funding options, but it can provide valuable insights into the financial health of a business. Understanding your business...

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  • Does the Business Health Score™ assessment guarantee my business will succeed?

    The Business Health Score™ assessment is intended to provide a snapshot of the business's financial health and help the owner make informed decisions to improve it. The higher the Business Health S...

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  • How can I use the Business Health Score™ assessment results to improve my business?

    You can use your Business Health Score™ assessment results to identify areas where you can improve your business practices and performance. The Business Health Score™ assessment provides insights i...

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  • How do I access and view my Business Health Score™ assessment results?

    To access and view your Business Health Score™ assessment results, simply sign up for Hello Alice and take the Business Health Score™ assessment. Once completed, you will be able to view your score...

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  • How does an improved Business Health Score™ assessment help my business?

    You can use your Business Health Score™ assessment results to identify areas where you can improve your business practices and performance. The score provides insights into your business’ financial...

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  • How does the Business Health Score™ assessment differ from a credit score or other financial assessments?

    The Business Health Score™ assessment is a unique assessment designed explicitly for small businesses to evaluate the fundamental health of their business, and optimization for growth. Unlike a cre...

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  • How long does it take to see improvements in my Business Health Score™ assessment score?

    It can take some time to see improvements in your Business Health Score™ assessment as it is based on the current financial health and management practices of your business. The amount of time it t...

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  • How often should I take the Business Health Score™ assessment

    It is recommended to take the Business Health Score™ assessment at least once per quarter to track progress and identify areas for improvement. Regular assessment provides an ongoing understanding ...

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  • I completed a recommended course/content - why didn’t my Business Health Score™ assessment results change?

    The Business Health Score™ assessment is a measure of a small business's overall financial health based on the answers provided in the health score assessment. The score is not updated in real-time...

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  • Is taking the Business Health Score™ assessment required?

    No, taking the Business Health Score™ assessment is not required. It is highly recommended, but it is up to the individual business owner's discretion whether or not to participate.

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  • Is the Business Health Score™ assessment confidential and secure?

    Yes, the Business Health Score™ assessment is confidential and secure. Hello Alice is SOC 2 Type 2 compliant and PCI certified, which means that the company meets the highest standards for data sec...

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  • Is the Business Health Score™ assessment free?

    Yes, the Business Health Score™ assessment is completely free. All you have to do is sign up for the Hello Alice platform and you'll have access to the assessment. By joining the platform, you'll a...

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  • Is there a guarantee I will increase my Business Health Score™ assessment results if I complete the recommended content and then take the assessment again after the 90 days?

    There is no guarantee that a small business owner will increase their Business Health Score™ assessment results by completing the recommended content and retaking the assessment after 90 days. Howe...

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  • What happens if my business scores low on the Business Health Score™ assessment?

    If your business scores low on the Business Health Score™ assessment, it means that there are areas where your business could improve its financial health. Hello Alice provides personalized recomme...

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  • What is business health?

    Business health refers to the fundamentals that optimize a small business' opportunities for growth. The Business Health Score™ assessment offers a snapshot of the financial fitness of your busines...

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  • What is the Business Health Score™ assessment and how is it calculated?

    The Business Health Score™ assessment is a tool we've created at Hello Alice to assess the overall financial health of your small business. It's calculated based on several key indicators encompass...

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  • What is the Business Health Score™ assessment?

    The Business Health Score™ (BHS) assessment is a comprehensive assessment that measures a small business's financial health and performance. The Business Health Score™ assessment is calculated base...

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  • What is the methodology for the Business Health Score™ assessment?

    The Business Health Score™ assessment is a composite score calculated based on key indicators in three categories that have been identified as good measures of a business's financial well-being. Th...

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  • What resources and support does Hello Alice offer to help me improve my Business Health Score™ assessment results?

    Hello Alice offers a range of resources and support to help small business owners improve their Business Health Score™ assessment results. These resources include: Guides and educational content ...

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  • Who can use the Business Health Score™ assessment? Only Hello Alice Members? Only U.S. businesses?

    The Business Health Score™ assessment is beneficial to US based small businesses. To use the Business Health Score™ assessment, a business must become a member of the Hello Alice platform.

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  • Why does Hello Alice need to collect this data about me?

    At Hello Alice, our mission is to empower small business owners to achieve their goals through access to resources, tools, and educational content. To help them understand and improve their busines...

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