Articles
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Can I compare my health score to other small businesses in my industry or region?
Unfortunately, at the moment we do not have a feature that allows small business owners to compare their health score to others in their industry or region. However, this is something that we have ...
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Can I retake the health score assessment after I've improved my business practices?
Yes, you can retake the health score assessment after you've improved your business practices. In fact, we encourage business owners to retake the assessment every 90 days to monitor their progress...
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Can the health score assessment be used to access financing or funding?
The health score assessment is not directly tied to financing or funding options, but it can provide valuable insights into the financial health of a business. Understanding your business's financi...
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Does the health score guarantee my business will succeed?
The score is intended to provide a snapshot of the business's financial health and help the owner make informed decisions to improve it. The higher the score, the healthier the business is consider...
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How can I use the health score results to improve my business?
You can use your health score results to identify areas where you can improve your business practices and performance. The score provides insights into your business financial health and highlights...
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How do I access and view my health score results?
To access and view your health score results, simply sign up for Hello Alice and take the health score assessment. Once completed, you will be able to view your score online, along with a breakdown...
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How does improved business health help my business?
You can use your health score results to identify areas where you can improve your business practices and performance. The score provides insights into your business’ financial health, highlights s...
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How does the health score differ from a credit score or other financial assessments?
The Health Score is a unique assessment designed explicitly for small businesses to evaluate the fundamental health of their business, and optimization for growth. Unlike a credit score, which prim...
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How long does it take to see improvements in my health score?
It can take some time to see improvements in your health score as it is based on the current financial health and management practices of your business. The amount of time it takes will depend on t...
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How often should I take the health score assessment
It is recommended to take the assessment at least once per quarter to track progress and identify areas for improvement. Regular assessment provides an ongoing understanding of the business's overa...
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I completed a recommended course/content - why didn’t my BHS change?
The Business Health Score (BHS) is a measure of a small business's overall financial health based on the answers provided in the health score assessment. The score is not updated in real-time and o...
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Is taking the Business Health Score required?
No, taking the Business Health Score is not required. It is highly recommended, but it is up to the individual business owner's discretion whether or not to participate.
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Is the health score assessment confidential and secure?
Yes, the health score assessment is confidential and secure. Hello Alice is SOC 2 Type 2 compliant and PCI certified, which means that the company meets the highest standards for data security and ...
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Is the health score assessment free?
Yes, the health score assessment is completely free. All you have to do is sign up for the Hello Alice platform and you'll have access to the assessment. By joining the platform, you'll also have a...
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Is there a guarantee I will increase my BHS if I complete the recommended content and then take the assessment again after the 90 days?
There is no guarantee that a small business owner will increase their Business Health Score (BHS) by completing the recommended content and retaking the assessment after 90 days. However, using the...
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What happens if my business scores low on the health score assessment?
If your business scores low on the health score assessment, it means that there are areas where your business could improve its financial health. Hello Alice provides personalized recommendations a...
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What is business health?
Business health refers to the fundamentals that optimize a small business' opportunities for growth. The Business Health Score offers a snapshot of the financial fitness of your business, and is de...
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What is the business health score (BHS)?
The business health score (BHS) is a comprehensive assessment that measures a small business's financial health and performance. The BHS is calculated based on questions that cover various aspects ...
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What is the Health Score and how is it calculated?
The Health Score is a tool we've created at Hello Alice to assess the overall financial health of your small business. It's calculated based on several key indicators encompassing your business's f...
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What is the methodology for the score?
The health score is a composite score calculated based on key indicators in three categories that have been identified as good measures of a business's financial well-being. The score provides an o...
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What resources and support does Hello Alice offer to help me improve my health score?
Hello Alice offers a range of resources and support to help small business owners improve their Business Health Score (BHS). These resources include: Guides and educational content that provide i...
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Who can use the Score? Only Hello Alice Members? Only U.S. businesses?
The Business Health Score is beneficial to US based small businesses. To use the score, a business must become a member of the Hello Alice platform.
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Why does Hello Alice need to collect this data about me?
At Hello Alice, our mission is to empower small business owners to achieve their goals through access to resources, tools, and educational content. To help them understand and improve their busines...
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