General

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Articles

  • How to Access the Hello Alice Community

    Hello Alice created a virtual Hello Alice Community to serve as a safe, encouraging, and inspiring place to connect, express, and grow as a small business owner! You must have a Hello Alice account...

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  • What is Circle?

    We’ve built our virtual Hello Alice community using Circle, an all-in-one community platform. Circle is built for communities like ours and optimizes engagement, does not have pop-up advertisements...

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  • How do I download the mobile app?

    Did you know that you can access this community from your phone via Circle’s iOS and Android apps? Simply download the app to get started! ➡️ Download the iOS app here. ➡️ Download the Android app ...

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  • How do I set up my profile?

    To set up or edit your profile, click on your profile picture in the bottom left corner and then select Edit profile. From there, you’ll be able to: Upload a profile photo: We recommend using a h...

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  • How do I navigate around the community? 

    Our community is organized into different spaces, and you’ll find the names of these spaces in the navigation bar to the left. Spaces are where all of the action happens in the community, and we ha...

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  • How do I create posts? 

    To create a post, simply head to one of the spaces and click on the New Post button in the upper right corner. From there, you’ll be able to start drafting your post! There’s a lot that you can do ...

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  • How do I manage my notifications? 

    Customizing your notification settings is the best way to stay on top of the activity you’re most interested in and never miss a beat! The important thing to keep in mind is that you have total con...

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  • Can I direct message others?

    To send a direct message to a fellow community member, just head to their profile by clicking on their name from anywhere in the community. Then, click on Message to send them a DM. Whether you spo...

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  • How do I RSVP to events? 

    To find community events and RSVP, head over to the event space you’re interested in. From there, you’ll be able to see our upcoming events and RSVP by clicking on the RSVP button to the right of e...

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  • How do I join events?

    There are several different ways to join an event. For the most seamless experience, first make sure you’ve RSVPed to the event—this will ensure that you receive an email and in-app notifications r...

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  • Where can I find Hello Alice’s Terms of Service?

    You can access Hello Alice Terms of Service and other important information via HelloAlice.com (check the footer at the bottom of the landing page).

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  • What if I have another question about something specific to Hello Alice?

    You can access Hello Alice’s support center here or email alice@helloalice.com. 

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