Hello Alice Support

How can we help you? Find answers to questions about your Hello Alice account, grants programs, and product offerings.

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Contacting support

Need a hand? Email our support team at alice@helloalice.com and we'll get back to you as soon as we can. We don't offer phone support at this time.

For certain requests, it's faster to reach the right team directly:

  • Privacy questions or requests — email compliance@helloalice.com. For a formal privacy-rights request (to know, access, correct, delete, or opt out), use the subject line "Privacy Rights Request." We'll acknowledge your request within 10 business days and respond within the time required by law.
  • Security concerns — report anything security-related to security@helloalice.com.
  • Accessibility barriers — if something isn't accessible, let us know at accessibility@helloalice.com.

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