Hello Alice Support

How can we help you? Find answers to questions about your Hello Alice account, grants programs, and product offerings.

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Frequently Asked Questions

What can we help you with? Find answers to some of our most commonly asked questions below.

Getting Started

New to Hello Alice? Meet your AI advisory board and get set up in a few minutes.

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Using the Platform

A guided tour of Hello Alice — from your daily Boardroom to grants and offers.

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Your Advisory Board

Get to know your advisors and how they work together to give advice that fits your business.

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Your Business Profile & Data

What Alice knows about your business, and how to keep it current for sharper advice.

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Account & Settings

Manage your account, security, notifications, and how much your board does on your behalf.

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Troubleshooting

Fixes for common issues — signing in, slow chats, your health score, and pages that won't load.

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Trust, Privacy & AI

How we protect and use your data, and what your AI advisors can and can't do.

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Grants & Accelerators

Answers about the grant and Accelerator programs available through Hello Alice.

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Small Business Loans & Credit Card

Answers about the Small Business Loans Marketplace and the Hello Alice Small Business Mastercard.

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