Support
Small Business Loans & Credit Card
Answers about the Small Business Loans Marketplace and the Hello Alice Small Business Mastercard®.
Hello Alice Small Business MasterCard FAQs
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Downloading transactions & statements
To download your statements or transactions for your Hello Alice Small Business MasterCard®, log in to the FNBO online servicing site. Enrolling in the FNBO Site (First Time): Visit the website htt...
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Setting up autopay
There are two ways you can set up autopay for your Hello Alice Small Business MasterCard®: Option 1: call the number on the back of your card (1-800-819-4249) Option 2: enroll in the FNBO onlin...
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What do I do if I've had my card lost or stolen?
If you believe your Hello Alice Small Business Mastercard® has been either lost or stolen, please contact First National Bank of Omaha (FNBO) immediately by calling 1-800-819-4249.
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Do payments get reported to business credit bureaus?
Yes, payment history will be reported to the business credit bureau, Dun & Bradstreet.
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Is my personal or business credit checked?
The Hello Alice Small Business MasterCard® is a personally guaranteed card and the credit inquiry is based on personal credit. Payment history made to this card will be reported to the Business Cre...
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Cards are issued by First National Bank of Omaha (FNBO®), pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.