Credit Card FAQs

Get answers to questions related to our Hello Alice Small Business Mastercard.

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Hello Alice Small Business MasterCard FAQs

  • Can I Transition To The Unsecured Card From The Hello Alice Small Business Secured Mastercard?

    Enjoy the rewards of established or improved credit. We'll periodically review your account, and with good payment history, you may be eligible for a credit limit increase and/or get your deposit b...

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  • Do payments get reported to business credit bureaus?

    Yes, payment history will be reported to the business credit bureau, Dun & Bradstreet.

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  • How can I do a Balance Transfer?

    You can do the balance transfer anytime in the first six (6) billing cycles by calling FNBO with 0.00% introductory APR for the first six billing cycles. After that, your APR for new balance transf...

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  • I have multiple businesses with unique EINs. Can I apply for each of my businesses?

    Yes, however due to the individual guaranty on small business, the personal credit would be pulled each time. Since this is a personally guaranteed card, the approved applications would all use an ...

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  • Is my personal or business credit checked?

    By clicking on the "Check Now" button you are providing "written instructions" to FNBO under the Fair Credit Reporting Act authorizing FNBO to obtain information from your personal credit report or...

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  • What are the qualifications for the Hello Alice Small Business Mastercard?

    We evaluate a number of different elements, attributes, and custom models, not just a FICO credit score and take them all into consideration when making the qualification decision. Decisions and of...

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Hello Alice Small Business Mastercard Account Management

  • How to Add a "Pay From" Account for my Small Business Mastercard

    To make a payment to your Hello Alice Small Business Mastercard from your Hello Alice account, you must have at least one bank account added as a "funding account". Once a funding account has been ...

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  • How to Make a Payment

    After you verify/link your card to your Hello Alice account via the dashboard widget, you can view and manage your Hello Alice Small Business Mastercard account summary information. Click here for ...

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  • How to Verify/Link Your Card to Your Hello Alice Account

    Once you receive your Hello Alice Small Business Mastercard, you will need to verify your card so it is linked to your Hello Alice account. 1. Login to your Hello Alice account  2. Click the Verify...

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  • What impact does closing my Hello Alice Small Business Mastercard have on my credit?

    We would not be able to directly speak to the impact at the individual user level as there are many contributing factors. However, we can share a link with you that will provide you more informatio...

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